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WHEN AI TOOLS IN HR GET IT WRONG, YOUR COMPANY PAYS THE PRICE

Person using an AI chat assistant on a laptop, representing the growing use of artificial intelligence tools for HR guidance and workplace decision-making

AI tools deliver confident HR guidance in seconds. When that guidance is incomplete, your organization owns the consequences.

Automated Advice, Real Consequences

FOR FOUNDERS & CEOs  ·  CFOs & COOs  ·  HR LEADERS  ·  BUSINESS OWNERS

HUMAN RESOURCES STRATEGY · 2026

The Scene: 9:47 a.m. on a Tuesday

A mid-level manager has a problem: a ten-year employee who has been arriving late, missing deadlines, and snapping at colleagues. She turns to her company’s recently deployed AI tool, marketed as instant expert HR guidance at your fingertips. Within seconds, it delivers a corrective action plan, a performance improvement template, and a verbal warning script. Professional. Authoritative. She follows it to the letter.

What the AI tool did not know: the employee had quietly disclosed a family medical situation two weeks earlier. The late arrivals were tied to a pending FMLA request not yet formally processed. The corrective action, clean, templated, well-documented, triggered a retaliation claim and a Department of Labor inquiry.

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AI in the Workplace: A Leadership Agenda

AI-in-the-Workplace-A-Leadership-Agenda

AI is reshaping how people are hired, managed, and monitored. The organizations that get it right are making governance a leadership priority — not an afterthought.

FOR   Founders  ·  C-Suite Officers  ·  Senior HR Leaders

WORKFORCE STRATEGY  ·  AI GOVERNANCE  ·  2026

Artificial intelligence is no longer a pilot program or a future consideration. It is operational infrastructure shaping who gets hired, how performance is evaluated, and how work is monitored every day. For founders, executives, and HR leaders that creates a shared responsibility: ensuring that what AI does in your organization reflects your values, your culture, and your obligations to the people who work there.

Different seats, shared stakes

This issue lands differently depending on where you sit, but it lands on everyone at the leadership table.

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The CHRO Is Not Optional

the-chro-is-not-optional

Why replacing your Chief Human Resources Officer with your COO is a risk your organization cannot afford and what midsize and smaller companies can do instead.

FOR FOUNDERS & CEOs  ·  CFOs & COOs  ·  HR LEADERS  ·  BUSINESS OWNERS

HUMAN RESOURCES STRATEGY · CHRO · 2026

The COO and CHRO serve complementary but non-interchangeable roles. One optimizes how work gets done; the other protects the organization and develops the people doing the work. Eliminating the CHRO doesn’t streamline leadership. It creates a vacuum filled by reactive, legally risky, and culturally damaging people management.

A growing number of organizations are consolidating their C-suites by folding HR responsibilities into the COO’s responsibilities. The logic is seductive: the COO already drives cross-functional execution, so why not people? Because people are not a process and the gap between those two things is exactly where organizations get hurt.

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Looking Ahead To 2023 - 3 Reasons to Update Employee Handbooks Now

reasons-to-update-employee-handbooks

1. Employers returning teams to the office (hybrid or full-time) State employment laws may have new requirements, including COVID-related medical leaveTelework policies to include expectations for work product; availability for meetings, camera utilization, dress code; response time to questions from managers, clients, customers, teammates; cyber s...

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Why Updating Your Employee Handbook Is Essential in 2026

employee-hand-book-2026

Employee handbooks have evolved from basic policy manuals into critical risk management and communication tools. In 2026, organizations face a complex combination of hybrid work models, multi state compliance challenges, and intensified enforcement from federal and state agencies. An outdated handbook can expose employers to legal risk, operational...

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Hiring Stats Every Business Owner Should Know About

hiring-stats

Hiring new employees can have a significant impact to your business. You're probably already aware there are costs associated with hiring employees. These may include recruiting expenses, time and resources, and of course, the salaries of new employees as well as the current employees whose time is used to train new employees. However, as an owner ...

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Obama’s Administration New Family Friendly Workplace Proposals

obama

Recent headlines and the press coverage around the president seem to be dominated by foreign affairs issues. However, much of the president's focus this year has been about his administration's agenda for the workplace. You may have heard about the proposal to increase the starting wage, but there are several more proposals in the president's workp...

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2015 HR Budget Considerations

2015-budget-considerations

It's hard to believe Thanksgiving is already here and the holiday season is about to begin. There's just 6 weeks left in 2014. I'm sure you have a long list of things to do before the end of the year. Preparing your budgets for 2015 may be among them. Here are potential HR items to take into account for the budget. {rsmembership id="1,7,9,10"} Star...

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Ban the Box

ban-the-box

"Ban the Box" refers to a growing movement and set of laws intended to remove barriers for individuals with criminal conviction records from getting hired for jobs. Specifically, "the Box" is the typical question asked on applications: "Have you been convicted of a crime?" This movement seeks to eliminate this question on job applications and preve...

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“On-Call” Shift Scheduling Practices – Issues for Companies Operating on the West and East Coast (and in between)

on-call

It is common for employers to use on-call shifts and other flexible scheduling practices based on the variable needs of the business. In many cases, this creates the potential for employees to pick up additional shifts over their regular schedule. However, it is becoming increasingly difficult for employers to use these practices due to new legisla...

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Don't Get Caught Off Guard

don-get-caught-offguard

Alarmingly, the news these days is focused more and more on the threat posed by various terrorist groups intent on attacking us while we are going about our daily lives – at restaurants, sporting events, theatres, concerts and even while shopping. For venues open to the general public, deciding whether to manage this risk by using armed guards dese...

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Q1: Think about Contract Management While the Year is Young

think-about-contract

If your business has not already done so, now is the time to consider establishing a comprehensive contract management policy to manage all of your business contracts. According to the International Association for Contract & Commercial Management (IACCM), poor contract management costs companies 9% -- Bottom Line.  {rsmembership id="1,7,9...

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Employers Plan for More Overtime Eligible Employees

overtime-eligible-employees

You may have heard that the federal Department of Labor (DOL) issued a proposed rule on July 6, 2015 that will change one of the tests for determining which employees are exempt from overtime requirements and greatly expand the number of employees who must be paid overtime for any hours worked over 40 in a workweek. {rsmembership id="1,7,9,10"} The...

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The Gig Economy - Implications for Businesses

The Gig Economy - Implications for Businesses

The Gig Economy - Implications for Businesses References to the "Gig Economy" are becoming increasingly frequent these days. And for good reason. According to the Freelancers Union, 53 million Americans now identify themselves as freelancers, 34% of the workforce[1]. According to a study by Intuit, the freelance workforce will grow even further to ...

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Trump Presidency? What HR Changes Are In-Store

Trump Presidency? What HR Changes Are In-Store

With the election of Donald Trump to the presidency, businesses can expect a number of changes that may impact human resources. We looked at Donald Trump's campaign promises and proposals to see which ones will have the most direct and immediate effect on the workplace, if adopted. While we recognize that campaign promises are just that, here ...

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New & Developing HR Trends

New & Developing HR Trends

Going Local While the Trump administration is certain to be making changes going forward that will impact HR and employment practices; today's most significant HR trends are coming increasingly from the state and local level. Employers are already facing a proliferation of new and expanded employment regulations and requirements across the country....

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An Employers' Guide to the 2017 Company Holiday Party

An Employers' Guide to the 2017 Company Holiday Party

It's Fun, Fun, Fun - Until It's Not! We usually begin the joyful season of December by anticipating fun holiday parties and other seasonal festivities. This year, however, at company holiday parties around the country, it is likely that the sexual assault and/or harassment allegations against Harvey Weinstein, Charlie Rose, Kevin Spacey, Matt Lauer...

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New Year | New Employment Laws

newyear-new-employment-laws

With the new year comes new employment laws. While the Trump administration hasn't demonstrated an eagerness to add to current employment laws and regulations, several states and cities have done so.  Over 22 states have new employment laws going into effect in 2018. It can be difficult for employers to keep up with them all, but here are some...

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Intern Season is Almost Here

intern-season-is-almost-here

As Spring is fast approaching, so is the race to hire interns for the summer season. As companies work through their internship budgets, there may be good news from the Department of Labor (DOL) due to updated guidance on internship programs the department issued in January 2018. {rsmembership id="1,7,9,10"} Previously, courts used a six-factor tes...

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New York Says “#MeToo” to Mandatory Sexual Harassment Prevention Policies and Annual Training Programs

harassment

New York now joins California, Connecticut, and Maine in mandating that employers provide very specific and detailed sexual harassment policies to their employees and rigorous training for their supervisors in an effort to prevent sexual harassment before it occurs in the workplace.  {rsmembership id="1,7,9,10"} Recent amendments to the NYS Hu...

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